We offer a flat rates for both 1st class (£3,50) and express ( £7 ) delivery.
Shipping is free of charge for orders above £350 / €400.
Bespoke orders can take 3 to 6 weeks to be make and shipped.
For international clients flat rates for standard ( £5 ) delivery and international tracked ( £9 )delivery.
Products listed in-stock will be ship within 2-4 working days of ordering, with the exception of bags and made to order items. For customers in the UK please allow 3-4 working days after dispatch for standard delivery and 1-2 working days for express delivery. Deliveries for customers in Europe may take up to 7 days. Customers outside the EU allow for a considerably longer delivery time. Depending on the value of items sent a signature may be required on delivery.
Belts and other made-to-order items cannot be returned.
Sale items, discounted items or one-off products cannot be returned.
If for any reason you are unsatisfied with an item we offer a 14 day returns policy, this applies for both unwanted and faulty items. No returns for belts and samples.
Before sending an item back please notify me and i will confirm you are eligible for a refund or exchange. All returned items must be in perfect resalable condition. If the returned item is deemed to not be in resalable condition, i reserve the right to refuse a refund. Once items are received in the required condition i will issue a refund. It is the customer’s responsibility to ensure that the return arrives back to us, KINGSLEYWALTERS London will not take responsibility for returned items that are lost in transit. Shipping costs will not be refunded, with the exception of goods confirmed to be faulty.
If you'd like to purchase insurance or any additional services, contact me before placing an order.